The location is ideal as it is not in a crowded area. Communication via email for the reservation, came to house with keys after we called and cleaning people didn't put them in the lock box, maintenance man is always taking care of the pool water and bringing trash cans in. Very friendly person. Maintenance man checks on the pool everyday! I have stayed with Rentals on the Ocean for 5 years in a row and will always come and stay with them! I give them a 5 star rating.