We are Taking Proactive Steps to Protect and Reassure our Guests During the Coronavirus Health Scare

With coronavirus (COVID-19) in the news, many travelers are concerned about protecting their health.

It is our job as professionals to have standards for cleanliness in place for every stay.
That said, we are taking extra precautions to protect our guests during this health scare of COVID-19.

We have added steps to our cleaning process to make sure you are protected from the spread of infection.

  •  Wiping down light switches, lamps, cupboard handles, doorknobs, banisters, and any other item that our guests may touch.  They are using only an approved disinfecting cleanser.
  • Running all our dishes and flatware through the dishwasher – even the clean ones.
  • Sanitizing high-contamination sites and using a disinfectant spray or bleach on bathroom toilets, sinks, and trash cans.
  • Wiping down all appliances, electronics, and provided amenities.  Irons and boards, vacuum cleaners, brooms, dust pans.
  • Running all available linens through the laundry – even the clean ones.
  • Just before our Housekeepers leave the property, they sterilize your entry method. This might be the keypad or a set of keys in a lockbox, but either way, we make sure the entry method has been thoroughly cleaned. 

We are asking our housekeepers to take extra time to attend to more minute details.  We are counting on them to prevent infection.

As a result, your house may take a little longer to get ready for Check in.  Our priority is safety, not speed. 

We want you to feel confident that you wonʼt catch any kind of bug – severe or otherwise – in our houses.